Neil Terry Photography Privacy Policy

Last updated: 19th October 2025

At Neil Terry Photography (https://www.neilterryphotography.co.uk), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.Who We Are

    Neil Terry Photography
    Website: https://www.neilterryphotography.co.uk
    Email: admin@neilterryphotography.co.uk
    Data Controller: Neil Terry

    2. Information We Collect

    When you place an order through our website, we collect only the information necessary to process and fulfil your order, including:

    Name

    Email address

    Billing and/or delivery address (where applicable)

    Details of the items ordered

    We do not collect or store your payment card details. All payments are processed securely via third-party payment processors.

    3. Lawful Basis for Processing

    We process your personal data under the following lawful bases:

    Contractual necessity: to process and fulfil your order, communicate with you about it, and provide customer support.

    Consent: if you contact us directly or request to receive information from us.

    Legitimate interests: to maintain business records and protect against fraudulent transactions.

    4. How We Use Your Information

    Your personal data is used solely for:

    Processing and completing your order

    Providing customer service related to your purchase

    Record-keeping for accounting and legal purposes

    We do not use your information for marketing, profiling, or any other unrelated purpose.

    We do not share your data with third parties except where necessary to process your order (for example, secure payment processing or postal delivery services).

    5. Data Retention

    Once your order has been processed and fulfilled, we retain only:

    Your name

    Your email address

    Details of the items ordered

    All other personal data (such as addresses or payment details) is deleted or anonymised once it is no longer required for the purpose it was collected.

    6. Your Rights

    Under the UK GDPR, you have the following rights regarding your personal data:

    Right of access – to request a copy of the data we hold about you.

    Right to rectification – to correct any inaccuracies in your data.

    Right to erasure – to request deletion of your data.

    Right to restrict processing – to limit how we use your data.

    Right to data portability – to request your data in a commonly used digital format.

    Right to object – to object to processing in certain circumstances.

    You can exercise any of these rights by contacting us at:
    admin@neilterryphotography.co.uk

    We will aim to respond to all requests within a few days of receiving the request, but the legal maximum time is one month as required by law.

    7. Data Security

    We take appropriate technical and organisational measures to safeguard your personal information from loss, misuse, or unauthorised access. Your data is stored securely, and access is restricted to authorised personnel only.

    8. Cookies

    Our website may use essential cookies to ensure it functions properly (for example, to keep your shopping cart active). These cookies do not track your browsing activity and do not collect personal data for marketing purposes.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

    10. Contact and Complaints

    If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

    Neil Terry Photography
    Website: https://www.neilterryphotography.co.uk
    Email: admin@neilterryphotography.co.uk

    If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

    By using this website and placing an order, you agree to this Privacy Policy.